The hidden operating risk in your supply chain: fragmented B2B data

Supply chain disruption is often blamed on external events, yet many delays begin inside the enterprise. Inconsistent supplier data, disconnected systems, slow partner onboarding and limited transaction visibility leave teams reacting to errors after orders, invoices or delivery updates have already stalled. This 20-minute spotlight examines why business-to-business (B2B) communication has become a strategic operating layer for supply chain performance. It explores how fragmented connections create manual work, weaken control across subsidiaries and put pressure on procurement and IT teams, especially during enterprise resource planning (ERP) system changes, expansion or a wave of supplier onboarding. It also sets out how leaders can move towards a more connected operating model without creating another central transformation programme that local teams struggle to adopt. The session will also explore how a practical assessment tool could help leaders estimate the time and cost savings that better B2B communication could unlock across their supplier network.